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CCPA actively works to increase access to mental health services across the country, working with provincial and federal stakeholders.

Active Campaigns

Access for All: Because Mental Health Has No Borders

Mental Health Access Should Not Depend on Your Postal Code

Tax-Free Therapy: Now Law

GST/HST Exemption for CCCs in Unregulated Provinces and Regulated Titles —What You Need to Know

Learn More

Government Recommendations

CCPA calls on all parties to ensure the Federal Government encourages equitable access to ALL mental health service providers – including counsellors, counselling therapists and psychotherapists – for ALL Canadians!

Canadians face barriers to accessing timely, effective, and qualified mental health care support provided by counsellors/counselling therapists/psychotherapists through federal health benefit programs and legislation. Without consistently recognizing qualified counsellors/counselling therapists/psychotherapists in all federal plans and provinces, this leads to preventable delays in obtaining mental health support, inequality in access to care based on province of residence, and lack of continuity of care as clients transition from one federal plan’s coverage to another or from one province to another.

The Canadian Counselling and Psychotherapy Association (CCPA) recommends three legislative and easily actionable ways that the Federal Government can ensure consistency in federal recognition of counsellors/counselling therapists/psychotherapists and prevent avoidable gaps in the accessibility of federal mental health supports.

Learn more about each of our three recommendations below, and visit our Professional Practice Documents webpage to browse our submissions to the Federal Government.

1: That the federal government reinstate Canadian Certified Counsellors (CCCs) as eligible providers in unregulated provinces under the Non-Insured Health Benefits (NIHB) and Jordan’s Principle programs, and commit to reforming these programs to ensure culturally safe, equitable, and inclusive access to mental health services for First Nations and Inuit peoples.

Canada’s colonial genocide of Indigenous peoples and ongoing systemic neglect has contributed to mental health challenges for First Nations, Inuit, and Métis peoples, which, in turn, have led to harm in Indigenous communities. The loss of their culture, identity, and self-determination has had profound and lasting impacts on their mental well-being, with Indigenous peoples being more than twice as likely to seek mental health support as non-Indigenous Canadians. Yet they continue to face systemic barriers to accessing care.

In 2015, CCCs were delisted as eligible providers under the Non-Insured Health Benefits (NIHB) in unregulated provinces. In 2025, Jordan’s Principle adopted a similar policy resulting in significant service gaps.

These exclusions are not grounded in evidence or cost-benefit analysis. CCCs remain eligible under other federally funded programs such as the Public Service Health Care Plan, Veterans Affairs Canada, and the First Nations Health Authority in BC. Maintaining inconsistent standards across programs undermines service delivery efficiency and equitable access to care.

Moreover, current policies limit the participation of Indigenous CCCs, preventing them from providing services in their home communities and reducing access to culturally grounded care. This not only weakens health outcomes but contradicts the government’s commitment to Indigenous self-determination and reconciliation.
The Assembly of First Nations–FNIHB Joint Review Committee recommended reinstatement in 2015. The House of Commons Standing Committee on Indigenous and Northern Affairs reaffirmed this in 2022 in Report Six, Recommendation 17. Despite consensus among stakeholders, no corrective action has been taken.

Reinstating CCCs in these programs is a fiscally responsible measure that delivers high return on investment. With over 2,600 CCCs already certified and working in underserved areas, this policy change would immediately expand capacity without new infrastructure or lengthy onboarding processes.

As the federal government faces a projected $5 billion decline in core Indigenous program funding by 2027 and has initiated a 15% internal budget reduction at Indigenous Services Canada, it is imperative to adopt high-impact, cost-effective strategies. Reinstating CCCs is a low-barrier, scalable solution that strengthens mental health access without expanding overhead.

At the same time, these programs must be reformed through an Indigenous governance lens. NIHB and Jordan’s Principle continue to be shaped by top-down, colonial frameworks that exclude Indigenous voices from critical decisions about eligibility, access, and care. A reformed approach must prioritize Indigenous leadership, accountability, and cultural knowledges—ensuring that mental health supports are not only available, but grounded in the rights, experiences, and self-determined priorities of First Nations and Inuit peoples.

We urge the federal government to reinstate CCCs as eligible providers in these programs in the unregulated provinces of NL, MB, SK, and AB as a fiscally sound step toward fulfilling national reconciliation obligations, improving health equity, and delivering tangible results within existing budget constraints.

2: That the federal government strengthen mental health services in rural, remote, and northern communities by expanding the Canada Student Loan forgiveness program to include counsellors, psychotherapists, and counselling therapists, supporting both access to care and workforce recruitment.

Rural, remote, and northern communities in Canada lack adequate mental health resources compared to urban centres in Canada. The Federal Government has taken steps to attract and retain other health professionals in communities outside of urban centres, but it has not extended similar programs to university graduates of counselling and psychotherapy programs. Doctors, nurse practitioners, nurses, and social workers have a portion of their Canada Student Loans forgiven by the government as an incentive to practice in underserved communities.

Student loan forgiveness programs and tax subsidies are good economic incentives that should be extended to mental health care providers such as counsellors, counselling therapists, and psychotherapists to provide appropriate levels of care to rural, remote, and northern areas. Incentives such as this increase employment and economic opportunities within rural and remote areas while reducing the costs related to assisting rural and remote residents in accessing care by providing access closer to home, thereby reducing travel costs, costs to the community, and additional strain on urban centres that are already stretched thin.

CCPA recommends the expansion of the loan forgiveness programs to recent graduates of counselling and psychotherapy programs. The federal government could also consider grants, scholarships, and bursaries in exchange for a 3- or 4-year return-of-service commitment, wage incentives or a guaranteed minimum income, and/or tax credits for practicing in remote areas. These incentives would encourage counsellors, counselling therapists, and psychotherapists to move to locations where their skills and services are needed most.

This recommendation could be actioned by amending the Canada Student Loans Act, section 11.1 Family Physicians, Nurses and Nurse Practitioners in under-Served Rural or Remote Communities to include counsellors, counselling therapists, and psychotherapists.

3: That the federal government enact the Mental Health and Substance Use Health Care for All Parity Act and commit to sustainable funding.

The current mental health crisis in Canada underscores the urgent need for sustained and predictable funding. The lack of timely, equitable, and affordable mental health and substance use health care is a critical issue, with a recent Mental Health Report Card by the Canadian Alliance on Mental Illness and Mental Health (CAMIMH) showing that almost half of Canadians rated their provincial government’s mental health care provision as an “F”. The Mental Health Commission of Canada projects the cost of mental illnesses to Canada’s healthcare, social services, and income support systems will reach $291 billion by 2041.

The federal government should pass the Mental Health and Substance Use Health Care for All Parity Act, a companion piece of legislation to the Canada Health Act, which equally values mental health, substance use health, and physical health. Having timely access to publicly funded mental health care services is important to 90% of Canadians, 83% agreeing that provincial governments should hire more mental health care providers. This legislation should enshrine in federal law the provision of and timely access to inclusive, accessible, and publicly funded mental health and substance use health programs, services, and supports, drawing on models like Nova Scotia’s inclusion of Registered Counselling Therapists under its Mental Health Services Insurance (MSI) program.

Additionally, it should ensure these services extend beyond traditional hospital and physician settings, investing in health promotion, prevention, and education with clear accountabilities and meaningful national health system performance indicators. This Act should be linked to sustainable federal funding for expanded mental health care services access.

To address systemic mental health issues, the federal government needs to commit to sustainable, predictable, and responsible funding for mental health and substance use health care, equivalent to 12% of provincial/territorial health care spending, representing approximately $6.25 billion annually. This investment is essential for ensuring Canadians have timely access to the mental health care they need, promoting a healthier and more productive society. The annual shortfall between the promised Canada Mental Health Transfer and the actual mental health expenditures is nearly $1.6 billion, annually, starting in 2026-2027, rising to $2.2 billion in 2027-2028 and beyond when the remaining 2017 bilateral funding expires.15 This represents a 64-88% shortfall.

Member Resource: Tax-Free Therapy: Navigating the New Legislation for Counsellors Webinar

This educational webinar is hosted in partnership with Holistic Business Advisors. It addresses the new law’s impact, exempting counselling therapy and psychotherapy services from tax in Canada. This session will provide mental health counsellors with essential guidance on navigating these changes and optimizing their business practices. The recording is available to CCPA members in both official languages on the member portal.

We are pleased to share that Bill C-59 An Act to Implement Certain Provisions to the Fall Economic Statement has received royal assent successfully removing the Goods and Services Tax (GST) on counselling and psychotherapy services in provinces that regulate the profession. The passing of Bill C-59 marks the final chapter of more than a decade of work, underscoring the significance of CCPA’s advocacy efforts to promote accessible mental health care.  

Thank you to all CCPA members who advocated along side our elected board of directors, we would not have been able to achieve this without your overwhelming support. 

Bill C-59 is an accomplishment that all parties worked towards supporting. We appreciate the work of the government, led by Minister Freeland, in introducing Bill C-59 through the 2023 Fall Economic Statement. We also commend Dr. Stephen Ellis for introducing Private Member’s Bill C-323 and Lindsay Mathyssen for introducing Private Member’s Bill C-218. 

How does tax exemption apply in Quebec?

We have recently learned that Revenue Quebec has published information on considerations for tax exemption of psychotherapy services in the province of Quebec. 

Please see below for their direct communication. 

For clarification or questions on the Revenue Quebec update, please contact RQ directly. 

Revenu Québec recently published a Tax News article on the application of the exemption for psychotherapy and therapeutic counselling services in Quebec.  

Among other things, this Tax News states that:                                                 

“In Quebec, to be considered a practitioner of psychotherapy services, a person must   

  •  practice psychotherapy;  
  • hold a psychotherapist’s permit issued by the Ordre des psychologues du Québec.  

In Quebec, a practitioner of therapeutic counseling services is a person who practices as a guidance counselor, psychoeducator, sexologist, criminologist, or marriage and family therapist.”  

You can consult this publication on the Revenu Québec website: GST/HST and QST Exemption for Psychotherapy and Counselling Therapy Services

Government of Canada:

  

If you still have questions about more specific situations, contact Revenu Québec customer service at one of the following telephone numbers:    

Quebec City area: 418 659-4692  

Montreal area: 514 873-4692  

Elsewhere in Canada or the U.S.: 1 800 567-4692 (toll-free). 

What does this mean for counselling Therapists and Psychotherapists across Canada?

The providing of psychotherapy and counselling therapy services are now added to the list of services that are GST/HST exempt if done by a legal practitioner. 

  • To be considered a legal practitioner one must be licensed or certified in the province where the service is supplied or have equivalent qualifications.

An individual providing psychotherapy services in an unregulated province with equivalent qualifications to that of a regulated province, the new law may apply.  

  • If they lack the necessary qualifications, their services will not be exempt from GST/HST under law. 
  • This varies depending on the province of practice. 

The CCPA is currently working to support the CRA in providing clarification and additional information so members and the public can better understand the implications of the removal of tax on counselling therapy and psychotherapy services.  

When can I stop charging GST/HST?

We’ve been in contact with the Canadian Revenue Agency, and GOOD NEWS: Those who belong to a regulatory college can stop charging GST/HST immediately (June 20, 2024). That being said, you should contact CRA to discuss your individual situation and whether or not to deregister.  

  

You can check CRA’s website for more information.

Updates from the Canada Revenue Agency

August 16, 2024 Update: The CRA will be releasing a new FAQ document to address ongoing tax exemption transition questions. This FAQ is largely informed by the recent survey completed by CCPA members.

GST/HST Exemption for CCCs in Unregulated Provinces and Regulated Titles —What You Need to Know

GST Exemption Confirmed for CCCs in Unregulated Provinces  

The Canada Revenue Agency (CRA) has officially confirmed that Certified Canadian Counsellors (in good standing) are exempt from collecting GST/HST on their counselling therapy and psychotherapy services in provinces where the profession is not regulated.

The CRA’s confirmation states:

“The information in the letter can be used by members of your association who hold the CCC designation to confirm that they are practitioners for GST/HST purposes, in respect of supplies of counselling therapy and psychotherapy services made in provinces that do not regulate the profession of counselling therapy and psychotherapy.”

Key Highlights for the CRA Confirmation

  1. The CRA has accepted the letter provided by the College of Counselling Therapists of New Brunswick (CCTNB) and the College of Registered Psychotherapists of Ontario (CRPO), confirming that CCCs meet substantial equivalency standards for GST/HST exemption purposes when compared to Licensed Counselling Therapists in New Brunswick and Registered Psychotherapists in Ontario.
  2. CCCs can now rely on this recognition to confirm their status as practitioners exempt from GST/HST when providing psychotherapy services in unregulated provinces.
  3. The CCPA is committed to ensuring that our members maintain ongoing recognition of equivalency for tax purposes.
  4. If there are future changes to the CCC or regulatory college requirements, the CCPA will obtain updated confirmation from CRPO and CCTNB.
  5. The CCPA maintains a public registry of qualified CCC members accessible to the CRA, listed as our CCC Directory on the CCPA website.

What this means for CCS

Effective immediately, Certified Canadian Counsellors are no longer required to collect GST/HST on psychotherapy services in provinces without psychotherapy regulation.

Tax exemption for CCCs is back dated to June 20, 2024 to align with the exemption for regulated Counselling Therapists and Psychotherapists. Any tax charged after this date will need to be returned to the client. Please see below for details

Next Step for CCS

  1. Cease Collecting GST: As of today, stop collecting GST on exempt psychotherapy and supervision services.
  2. Review Your GST Account: If you provide other taxable services, like training, retain your GST account but adjust your billing practices accordingly.
  3. Inform Your Clients: Update your clients about this change in billing for counselling therapy and psychotherapy services.
  4. Renew Your Membership for 2025: This exemption applies specifically to Canadian Certified Counsellors only (ie professional members who hold the CCC designation). Professional Members in unregulated provinces who do not hold the CCC designation are not exempt unless they hold a title from a regulatory body.

Tax Free Therapy Updates for all Practitioners

Remittance of Tax Charged to clients from June 20, 2024 to Present

There are two options to address charging tax on treatment services after June 20, 2024. The two options are:

  • Repay all tax to clients
  • Clients may request a repayment of the tax from CRA directly.

See Paragraphs 27-29 of Refund, Adjustment, or Credit of the GST/HST under Section 232 of the Excise Tax Act – Canada.ca

Cancellation of HST Registration

Those who are registered for GST/HST can refer to those publications if they need to cancel their registration:

Proposed Amendment – Exemption for Counselling Therapy Services – Canada.ca

Proposed Amendment – Exemption for Psychotherapy Services – Canada.ca

The following publication has a link to the CRA webpage for cancelling registration.

Clarifying the new GST/HST exemption for psychotherapy and counselling therapy services – Canada.ca

Note that it is the requirement of each practitioner to ensure that they understand the requirements and are following the laws that apply to them. Each practitioner may choose which option they prefer for tax remittance to their clients.

Proof of Professional Title to CRA

This includes Registered Psychotherapists, Registered Counselling Therapists, Licensed Counselling Therapists and Canadian Certified Counsellors.

CCPA Professional Members who do not hold the CCC designation are NOT included in tax exemption (unless they hold a regulated title). 

CRA has confirmed that practitioners are NOT required to prove their professional title to the CRA directly or during the process of filing taxes. The CRA will verify each practitioner’s status through the CCPA CCC Directory and the directories of the regulatory colleges.

Input Tax Credits

Practitioners are no longer able to claim input tax credits as of June 20, 2024.

The CRA has previously supported Naturopathic Doctor’s with info on this process. They will be creating a similar resource for our profession. In the meantime, CRA has confirmed that members can reference the following document for the same application to changes of claiming input tax credits.

Application of the GST/HST to the Practice of Naturopathic Doctors – Canada.ca

Looking Ahead 

The CRA has confirmed they will be publishing a new document on frequently asked questions to provide further clarification on these changes in February 2025. This document is informed by the survey feedback received from 270 CCPA members.

Member Webinar

We will be organizing a webinar in collaboration with the CRA and Chartered Professional Accountants of Canada to review this information in the coming weeks. Please stay tuned for additional information.

CCPA’s Role

The CCPA remains dedicated to upholding the high standards of the counselling profession that have earned this recognition. To support our members, we will:

  • Continue collaborating with CCTNB and CRPO to maintain substantial equivalency for tax purposes.
  • Ensure our CCC Directory is kept current for CRA access.

This accomplishment reflects the CCPA’s advocacy efforts over the past year to secure this important exemption for our members.

We are deeply grateful for CCTNB and CRPO’s partnerships and expertise in helping achieve this milestone, as well as for your patience and understanding as we worked through the complexities of this issue.

CCPA Disclaimer

It is the responsibility of each practitioner and business owner to be aware of the laws relating to their business and make decisions accordingly. Please note that CCPA does not provide any tax advice. If you have questions relating to your specific circumstances, please reach out to CRA directly

Clarifying the new GST/HST exemption for psychotherapy and counselling therapy services (July 15, 2024)
Proposed Amendment – Exemption for Counselling Therapy Services (March 2024)
Proposed Amendment – Exemption for Psychotherapy Services (March 2024)

Media Requests

The Canadian Counselling and Psychotherapy Association (CCPA) is a national bilingual association that promotes the profession of counselling and psychotherapy and its contribution to the mental health and well-being of all Canadians. CCPA is available to the media to speak on matters related to the role of the profession in all healthcare, educational and industry sectors; contact us to arrange an interview with one of our spokespersons.

For media requests, please contact:

Vicki-Anne Rodrigue
[email protected]

National Advocacy Lead

Press Releases

We are committed to recognizing and supporting various special days and weeks throughout the year, both nationally and internationally, by issuing press releases to the media to highlight these important events. In many cases, the release results in an interview with a CCPA expert on radio, television or in the print media. In this way, CCPA is helping to raise awareness of issues that affect the profession, while promoting the services offered by counsellors and psychotherapists and sharing valuable resources, such as the Association’s Let’s Talk website, which is designed to help people living with mental illness and mental health issues.

You will also find in this section relevant news releases from national groups that CCPA supports and belongs to (such as the Canadian Alliance on Mental Illness and Mental Health) or other organizations (such as the Mental Health Commission of Canada).