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CCPA Deputy Chief Executive Officer

The Canadian Counselling and Psychotherapy Association (CCPA) is a national bilingual association providing over 15,000 counsellors, counselling therapists, and psychotherapists with access to exclusive educational programs, certification, professional development, and direct contact with professional peers and specialty groups. CCPA promotes the profession and its contribution to the mental health and well-being of all in Canada.

CCPA is currently seeking a Deputy Chief Executive Officer (Deputy CEO) to support the CEO in the achievement of the organization’s vision, purpose, and strategic goals. This role works collaboratively with the CEO to lead, oversee, manage, and support the organization to achieve strategic and operational objectives.

The Deputy CEO will play a key leadership role in managing the Association’s day-to-day operations, including human resources. This role involves the delivery of programs and services within the general parameters of the approved strategic and operating plans as well as human resource management that is consistent with current legislation, aligned with CCPA’s values, and reflective of best practices in the non-profit sector.

The Deputy CEO is responsible for at least three direct reports and reports to the CEO.

Primary Duties

Leadership

  1. Lead the development and implementation of the annual operating plan.
  2. Oversee and manage Human Resources and program administration.
  3. Foster respectful, meaningful, and effective professional relationships, internally and externally.
  4. Nurture an inclusive workplace culture that champions diversity and equity.
  5. Uphold and advance CCPA’s commitment to and actions toward truth and reconciliation.

Operations

  1. Act as the liaison between the CEO, Senior Directors, and staff/contractors.
  2. Manage and support the day-to-day operations of the Association within the approved operating plan and budget.
  3. Participate in the implementation and monitoring of CCPA’s risk management strategy, plan, and protocols.
  4. Manage and leverage supplier/contractor relationships across the Association consistent with the provisions of applicable legislation, regulations, standards, approved policies, contracts, and agreements.

Program Planning and Management

  1. Manage the design, implementation, monitoring, and evaluation of CCPA’s programs and services efficiently and effectively within the approved operating plan and budget.
  2. Manage and support the Senior Directors in planning and preparing programs and services in alignment with the Association’s objectives and responsive to member needs.
  3. Ensure the standards of excellence and commitments to quality in the Association’s programs and services are met.

Human Resources Management, Coaching, and Support

  1. Assess the human resource needs of the organization and plan accordingly within the approved budget.
  2. Lead the recruitment, hiring, onboarding, management, coaching, and support of Senior Directors including conducting their annual performance reviews.
  3. Support Senior Directors in the recruitment, hiring, onboarding, management, coaching, support, and evaluation of staff.
  4. Ensure and support growth and development opportunities for all staff.

Note: A more detailed job description will be made available to those candidates invited to take part in an interview.

Qualifications and Competencies

  • A graduate degree from a recognized post-secondary institution with a focus on business, leadership, non-profit management, or human resources. Candidates without the required educational background who possess significant relevant experience may also be considered.
  • A minimum of 5-10 years of senior leadership experience, ideally in a non-profit organization or professional association.
  • Strong operational expertise, business acumen, human resource management, and change management experience.
  • A team player who thrives when working collaboratively with others.
  • A commitment to operational and human resource excellence.
  • A demonstrated ability to lead and manage diverse high-performing teams.
  • Exceptional relationship and stakeholder management.
  • An experienced, empathetic, and adaptive leader.
  • A commitment to increased awareness of and intentional action to support diversity, inclusion, equity, belonging, accessibility, anti-racism, and reconciliation.
  • Strong communication skills in English, both written and oral.
  • An understanding of professional associations, their purpose, and service to members.
  • Exceptional organizational and multitasking abilities with keen attention to detail.
  • Proficient in Microsoft 365 (Outlook, Word, Excel, Teams) and Zoom.
  • A proactive problem solver who excels in complex situations and possesses the necessary skills to identify and address potential issues with respect, discretion, and professionalism.
  • An independent and self-sufficient go-getter who does not hesitate to take initiative.
  • Flexible and adaptable to support the ever-evolving needs of the organization and its members.

Specifications

Language: Fluency in English is required. Fluency in French is an asset.

Hours of Work: 37.5 hours per week, Monday to Friday, with occasional work outside of standard work hours. 3

Compensation: Commensurate with relevant education and experience and complemented by a competitive benefits package.

Duration: Permanent, full-time.

Location: Hybrid, yet the candidate must reside in the National Capital Region (CCPA’s teleworking policy requires a minimum of two days in the National Office in Nepean).

Interested?

Email your resumé and cover letter by September 13th 2024 to

Kaitlyn Steele at Alio Recruitment at [email protected].

CCPA is an equal opportunity employer and proud to abide by its accessibility policy.