Author Archives: Rhea Plosker

Real-Time Adventures in Counselling Private Practice – Chapter Five

Posted by: Rhea Plosker on July 24, 2015 11:51 am

Finding a Therapist (or Being Found by a Client)

touchInvisible threads are the strongest ties.
– Friedrich Nietzsche

This blog is the fifth chapter in a series describing my mid-life career transition from engineering to a counsellor and psychotherapist working in private practice. (Chapter 1, Chapter 2, Chapter 3, Chapter 4)

A few months ago, a friend asked me for help finding a therapist in a city I am unfamiliar with. I figured this would be a straightforward process, given that I am “in the know”. I started by following the instructions found in an excellent article on our own practice web site (I couldn’t resist the shameless self-promotion).

Indeed, I was quickly able to create a solid short-list of obviously qualified therapists and started to contact them. My experiences from that point reminded me how important our interactions are with prospective new clients.

Here are a few tips I’d like to pass on to others: Continue reading




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Real-Time Adventures in Counselling Private Practice – Chapter Four

Posted by: Rhea Plosker on May 6, 2015 2:00 pm

Wearing Many Hhat-185447_640ats

 

Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence. -Helen Keller

 

Chapter One, Chapter Two, and Chapter Three of Adventures in Private Practice described my mid-life career transition from engineering to counselling private practice.

In January 2015, I joined William Cooke and Associates, after a year as “post graduate intern”. We are a mature practice, established in 1996, currently seeking business growth. Since I am the associate in need of more clients, I am by default the “Practice Marketing Manager”. My 20 years managing marketing technology in large corporations is helping, but marketing a small business is a different world.

I have redesigned our website, started a blog, ran a ‘Google AdWords’ campaign, created a print card, and am in the middle of a direct mail campaign targeting local health care providers. I implemented Google Analytics to give us better insight into who is visiting our site and what information they find helpful. I’m having fun, and feel like I’m providing a better and more authentic service to my clients. When I offer clients the idea to:

“Try something. If it works keep doing it. If not, try something else. But keep trying.”
Continue reading




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Real-Time Adventures in Counselling in Private Practice – Chapter Three

Posted by: Rhea Plosker on June 4, 2014 3:56 pm

Technology as an Enabler

if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.” (George Bernard Shaw)
Any sufficiently advanced technology is equivalent to magic.” (Sir Arthur C. Clarke)

Chapters One and Two described my mid-life career transition from engineering to private practice counselling and the ways in which my supervisor and I collaborate with each other and our mutual clients :

http://www.ccpa-p.caacc/blog/?p=3361
http://www.ccpa-accp.ca/blog/?p=3420

This chapter discusses the technology enablers my supervisor and I are using with our collaborative work.

First, some semi-technical details. We both use Windows PCs, Office 2013, and Microsoft’s Onedrive cloud solution. Our primary tool is Onenote, Microsoft’s collaborative note-taking software that works just like a paper  notebook. Evernote is another similar tool that you may have heard of, and can be used with both Apple and Microsoft solutions.

We share a Onenote notebook, a “binder” with a section for each client. Content is entered on pages, including typed words, handwriting (via a stylus which both our tablets support, so it looks just like we are making notes in a paper notebook), pictures, emails, attached documents, and even audio and video. At any time either of us can open our shared notebook and see what’s new. Updates appear in real time.

We are experimenting with how to best use Onenote in client sessions. As post-modern therapists, we are careful not to “talk behind the client’s back”. However, each of us will write down specific client quotes that seem important. Sometimes it’s difficult to ask questions, listen attentively, and simultaneously take quality notes. If my supervisor is in conversation with a client, I can take notes which he can immediately see, and vice versa. This listening through two sets of ears inspires new ideas within a session, opening up the opportunity to consult the client and engage in richer discussion.

In my corporate life, I work with systems managing confidential information, and I recognize the privacy and security risks in using cloud-based technologies. It’s important to consciously manage these privacy and security risks. Access to notes should be shared only with those who need to see them. Notes should be carefully backed up. Notes can be printed and stored in file cabinets or saved on a local drive and deleted from the cloud. Of course, there are also privacy and security risks with storing paper and backing up to local drives. There’s no perfect answer, only an increasing number of choices to help us better support our clients and develop as counsellors.

Rhea Plosker is an Engineer and Counsellor. She is starting her adventures in private practice with www.williamcooke.ca and also works as a project consultant in health care and not-for-profit organizations. Rhea can be reached at [email protected] or at www.inspirationsolutions.com .




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Real-Time Adventures in Counselling Private Practice – Chapter Two

Posted by: Rhea Plosker on April 2, 2014 3:49 pm

The social brain is in its natural habitat when we’re talking with someone face-to-face in real time.
-Daniel Goleman (psychologist who defined “Emotional Intelligence”)

Chapter One, http://www.ccpa-p.caacc/blog/?p=3361 described my mid-life career transition from engineering to private practice. At the chapter’s end, I reached my goal of finding a supervisor willing to work using a collaborative supervision model, which we named a “post graduate internship”.

How does this work?

Since January, my Mondays are spent working with www.williamcooke.ca in Toronto’s Bloor West Village, a leafy, lovely commercial and residential neighborhood. The cozy office occupies the second floor of an older house with a hairdresser on the ground floor and a massage therapist down the hall. The frog statue on the staircase makes me smile.

I am an active participant with my supervisor, an experienced narrative therapist, and several clients. Narrative Therapists act like investigative reporters, helping the client externalize the problem, explore it’s influence, and look for times when the problem is less influential, called unique outcomes or exceptions. The therapist plays an important role, but the client is the expert. Narrative Therapy encourages using “outsider witnesses”, invited and participating listeners. My presence make it possible for my supervisor to offer this intervention, frequently described by clients as helpful and powerful.

I also see clients on my own. I might hold a first session with clients anxious to get started before a space frees in my supervisor’s schedule. There are times when my supervisor and the client agree a session with me would be helpful. We are able to work with couples in unique ways, including working one-on-one for part of a session.

What’s happening here?

At the center of this (literally, not just theoretically), is the client. Our weekly supervision sessions are based on the same client picture—not just carefully selected quotes, or audio/video excerpts. Our unique perspectives about that picture create a richness difficult to replicate in a supervision model where one of the parties will never meet the client. Knowing we will both be face-to-face with the client also creates a shared sense of urgency.

This kind of supervision is so common in the corporate world that I never stopped to consider how much courage it takes to “walk the talk” in front of each other and the client. Let’s be honest, it’s one thing to provide advice about working with someone you have never met, and quite another to work collaboratively, discuss what you heard, why you said what you said, and even the mistakes you made. But it also offers more to the client (for the right client at the right time), not to mention being both interesting and fun for the supervisor and supervisee.

Rhea Plosker is an Engineer and Counsellor. She is starting her adventures in private practice with www.williamcooke.ca and also works as a project consultant in health care and not-for-profit organizations. Rhea can be reached at [email protected] or at www.inspirationsolutions.com.





*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA

Real-Time Adventures in Counselling Private Practice – Chapter One

Posted by: Rhea Plosker on March 12, 2014 4:11 pm

The most difficult thing is the decision to act, the rest is merely tenacity. (Amelia Earhart)

I am in the process of building a counselling career after 25 years (more or less) as an engineer in the corporate world, including 10 years as an independent consultant. There are a number of reasons why I pursued a counselling career in mid-life but, at the core of it, what I love most about the business world is the emphasis on team work. This passion became a calling to explore new and deeper forms of human collaboration. I enjoyed my Master of Counselling program at Athabasca University, taught through collaborative online interactions rather than one-way lectures. My practicum at Providence Healthcare, a Toronto-based rehabilitation hospital, provided an inspiring multi-disciplinary collaborative environment, where social workers, physicians, nurses, occupational and physical therapists, dieticians, speech language therapists and one counselling student (me!) worked closely with patients and families.

Upon graduating, a combination of private practice and volunteering seemed the right fit for me. I had the idea of pursuing a professional development model common in the corporate world—an internship/junior position with an experienced supervisor. I would become a better counsellor by watching, doing, and receiving feedback. My supervisor’s practice would be enriched through collaborative work, and would benefit financially through seeing more clients, paid supervision, and cheap help. I am drawn to post-modern therapies and assumed that therapists must regularly collaborate with each other or how would reflecting teams and outsider witness practices be possible!?

I learned quickly that private practice therapists supervise and consult other therapists, but direct collaboration is less common. Potential supervisors offered to review audio/video of my sessions but wouldn’t let me see them work directly with clients.  One person gently told me that internships or junior staff made no sense for private practices, and many people simply didn’t return my calls and emails. I realized I had entered a different cultural landscape. Private practice was starting to seem like a very lonely way of making a living.

I asked Trish McCracken from the CCPA for advice, and she was generous with her ideas and time. She suggested exploring AAMFT supervisors. I followed her advice and found William Cooke (www.williamcooke.ca). William is a Narrative Therapist, and has had two previous successful experiences with collaborative supervision in his practice. Similar to me, William also had challenges gaining support for this approach, including being turned down as a supervisor by a social work program that didn’t support student placements in private practice.

I do know that other private practices are engaging in collaborative work but it seems to me that this way of working is still the exception rather than the rule. As I blog about my private practice adventures, I hope to hear from others about their collaborative experiences, both good and bad.
Rhea Plosker is an Engineer and Counsellor. She is starting her adventures in private practice with www.williamcooke.ca and also works as a project consultant in health care and not-for-profit organizations. Rhea can be reached at [email protected] or at www.inspirationsolutions.com.

 




*The views expressed by our authors are personal opinions and do not necessarily reflect the views of the CCPA